Change Makers event explores innovation potential for public service

On Wednesday 21st February, Cardiff Capital Region (CCR) and Cardiff University brought together a network of public service innovators from across South East Wales.  The purpose of the event was to provide a collision space for public service innovators from different networks to meet, learn, discuss and act. 

The event was a collaboration between two innovation programmes Infuse – Innovative Future Services and CCR Challenge Fund, both looking to connect innovation and innovators to likeminded individuals and organisations. The innovators represented the ten local authorities, three universities, and three health boards in the Cardiff Capital Region, and several national organisations. 

Professor Joe O'Mahoney

Guest speaker Professor Joe O’Mahoney (Cardiff Business School) critically analysed the potential role of Artificial Intelligence (AI) in the future of public services. Professor O’Mahoney’s presentation demonstrated areas of value creation that could be achieved in an environment which currently faces significant financial and service need pressures. All attendees present were left with some considerations about applying AI to their own context.

Professor Rick Delbridge

Professor Rick Delbridge (Cardiff Business School) also spoke at the event, focusing on the organisational conditions for innovation. His talk offered inspiration, challenge and presented opportunities for all to make a positive difference within their organisation.

Are you currently facing change in your public service role? Do you have ambitions for innovation? If you would like to join a supportive network, explore collaboration opportunities, attend future events, or receive information about upcoming activities, please contact


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